TERMS AND CONDITIONS
- Co-branding: You will not display Kraft Tank’s brand, trademarks, or logos on any website not affiliated with Kraft Tank or one of its various partners.
- Framing: You will not frame Kraft Tank’s website within any structure or navigation element of a website not affiliated with Kraft Tank or one of its partners.
- Hyperlinking: You will not provide a hyperlink to Kraft Tank’s website on an unaffiliated website, unless you are allowed to do so by Kraft Tank at its own sole discretion.
You agree to cooperate with Kraft Tank and immediately cease any instances of branding, framing, or unauthorized hyperlinking upon request. You also agree to avoid acting in a manner that disables, overburdens, damages, or impairs the ability of others to use the Kraft Tank website. You may not access, or attempt to access, information or confidential materials which are not intentionally made available through the Kraft Tank website.
Copyright and Ownership of Online Assets
All content on this website (parts.krafttank.com) and krafttank.com, including text, graphics and logos, images, and video is owned or licensed property of Kraft Tank Corporation, or its affiliates or content suppliers and protected by United States and international copyright laws. This content may be used only for the purposes of shopping and automotive repair and information resources. Any other use, including the reproduction, modification, duplication, distribution, or republication of the content on parts.krafttank.com and krafttank.com is strictly prohibited. Users are not allowed to copy, download, duplicate, modify, distribute, or republish the content of these websites, nor any portion thereof, without the express written permission of Kraft Tank Corporation.
Acceptable Use of Kraft Tank Corporation Web Resources
The content included on parts.krafttank.com and krafttank.com may not be reproduced, duplicated, sold, resold, or otherwise exploited for commercial purposes by any third party beyond those permitted in writing by Kraft Tank Corporation and its affiliates reserve the right to refuse service, suspend or terminate customer accounts, and/or cancel orders deemed necessary, if, but not limited to, situations in which customer conduct is determined to be in violation of local, state, or federal laws or is damaging to the company’s best interests. Any framing of content on parts.krafttank.com and krafttank.com without the prior written permission of Kraft Tank Corporation. is strictly prohibited in accordance with United States and International copyright law.
Kraft Tank does not assume any responsibility for your use of the Internet or the downloading of potentially harmful files. You are responsible for protecting your computers and mobile devices from viruses, malware, worms, Trojan horses, and other security risks that may harm the integrity of your hard drive, files, or operating systems. You are responsible for protecting your data with personal anti-virus software, firewalls, and other sufficient programs, and recovering your lost data, in the event of a security breach or malfunction.
KRAFT TANK CORPORATION MAKES NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, BY LAW OR OTHERWISE, WITH REGARD TO THE USE OF OUR WEBSITE AND OTHER DIGITAL PLATFORMS, OR ANY PRODUCTS OR SERVICES PURCHASED THEREON, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. YOUR USE OF KRAFT TANK’S WEBSITE IS AT YOUR OWN RISK, AND THE CONTENT CONTAINED ON OUR WEBSITE IS PRESENTED AS IS AND WITHOUT GUARANTEE AGAINST ERRORS, DEFECTS, OR SECURITY RISKS. WARRANTIES ON PRODUCTS MAY BE AVAILABLE FROM THE MANUFACTURER THEREOF. WE MAKE NO WARRANTY REGARDING, AND ARE NOT RESPONSIBLE FOR ANY INTERRUPTION OF, INTERNET SERVICE. WE EXPRESSLY DISCLAIM ANY RESPONSIBILITY FOR ANY LOSS, DAMAGE OR INJURY TO PERSONS OR PROPERTY CAUSED BY YOUR USE OF THE WEBSITES AND OTHER DIGITAL PLATFORMS.
You are responsible for the entire cost of servicing, repairing, or correcting any loss or damage resulting from the use of Kraft Tank’s website. Prices and availability of products sold on Kraft Tank’s website may change without notice. Kraft Tank does not assume responsibility for your use of the Content on its website and cannot be liable if your actions infringe on the rights and privacy of others. All of the information on Kraft Tank’s website applies only as of the posted date, and Kraft Tank has no obligation to update or remove such information upon request.
Kraft Tank and the “Indemnified Parties” (defined below) will not be liable or responsible for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain and suffering, emotional distress, or similar damages, even if Kraft Tank was advised of the possibility of such damages. At no point will the collective liability of Kraft Tank or any of the aforementioned parties (regardless of the form of action, whether in contract, tort, or otherwise) exceed the greater of $100 or the amount you have paid to Kraft Tank for the applicable Content or service out of which liability arose. The limitation on liability set forth above may not apply in certain states. In these states, you may have additional remedies or damages available to you.
Your password for Kraft Tank’s website is for your use only. You are responsible for keeping your password safe, secure, and updated regularly. Kraft Tank will not monitor or protect your password, and you may be required to change it if Kraft Tank suspects the security of its website has been compromised. You must use a password that Kraft Tank deems secure and change it periodically, or Kraft Tank reserves the right to terminate your account.
The use of tools or programs designed to compromise Kraft Tank’s website security (password breaking software, hacking tools, or unwanted probes) is strictly prohibited. By using Kraft Tank’s website, you agree to take the appropriate actions to maximize the security of your own account information, as well as cooperate with Kraft Tank employees and security staff if a breach of security is discovered. You are prohibited from compromising security, tampering with system resources, or willingly releasing account details to unauthorized parties. Kraft Tank reserves the right to investigate any violation or breach of security by releasing personal details to system administrators or legal authorities in order to resolve security incidents.
(a) Disputes and Claims. If any dispute or claim of any type arises between us with regard to your use of the Kraft Tank website or any products or services sold or distributed through the website, the dispute or claim will be resolved by binding arbitration, rather than through the courts. The exception to this requirement is described in subparagraph (e) below. In arbitration, there is no judge or jury. The arbitrator, however, can award damages just as a judge or jury can.
(b) Arbitration Procedures. Any arbitration proceeding will be administered by a neutral arbitrator who is a member of or affiliated with The American Arbitration Association (AAA), in accordance with its then current rules and procedures pertaining to consumer disputes. We will jointly select a single arbitrator, but if we cannot agree on the selection of an arbitrator, the AAA will designate the arbitrator for us. The arbitrator may conduct the arbitration by teleconference or videoconference. If the arbitrator deems it necessary to conduct the arbitration in person, the arbitration will be held at a location which is mutually agreeable to us. In the event we can’t agree on a location, the arbitrator shall choose a location, considering the cost and ability to travel of the parties.e a location, taking into account the cost and ability to travel of the parties.
(c) Arbitration Fees and Incentives. The AAA rules will govern payment of all arbitration fees. Kraft Tank will not seek its attorneys’ fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.
(d) No Class Actions. We agree that all disputes between us will be resolved on an individual basis, and you may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed.
(e) Exceptions to Agreement to Arbitrate. Either you or Kraft Tank may assert claims, if they qualify, in small claims court in Springfield, Missouri or in any United States county or parish where you live or work. Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Site, or intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in the arbitration described above.
(f) YOU UNDERSTAND, BY AGREEING TO ARBITRATE ALL DISPUTES AND CLAIMS AS SET FORTH ABOVE, THAT YOU ARE WAIVING YOUR RIGHT TO RESOLVE YOUR DISPUTE OR CLAIM THROUGH OTHER AVAILABLE DISPUTE RESOLUTION PROCESSES, INCLUDING COURT ACTIONS OR ADMINISTRATIVE PROCEEDINGS. YOU UNDERSTAND AND AGREE THAT YOU ARE ALSO WAIVING YOUR RIGHT TO A TRIAL BY JURY AND, PURSUANT TO SUBPARAGRAPH (d) ABOVE, YOUR RIGHT TO PARTICIPATE IN ANY CLASS ARBITRATIONS, ACTIONS , OR CONSOLIDATED OR REPRESENTATIVE ARBITRATIONS OF ANY KIND.
(g) Governing Law. The Federal Arbitration Act and Applicable Federal Law will govern this agreement to arbitrate. Except for the provision relating to the waiver of class and representative actions, if a court decides that any part of this agreement to arbitrate is invalid or unenforceable, the remainder of this agreement to arbitrate shall remain in effect. If any court finds the provision relating to the waiver of class and representative actions to be invalid or unenforceable, then the entirety of this Section regarding Disputes shall not apply.
For more information on Kraft Tank’s privacy practices and policies, please see the company’s Privacy Statement.
At the time you place your order, our system will validate the credit card information you provided and verify that funds are available in your account. If the information you provided during checkout fails to coincide with the information on file for the credit card you used, our security system will deny your order. If the information you provided is accurate, your credit card will be charged for the full amount of your order on the day that your order is shipped.
All delivery dates provided by Kraft Tank are based upon the package size and weight of the order and are estimates only. Kraft Tank cannot guarantee the speed or accuracy of delivery dates provided by any of its commonly used shipping partners. Kraft Tank is also not responsible for the security of deliveries that are missing or stolen from the delivery location. Deliveries become the sole responsibility of the customer once the order has reached the address indicated in the tracking information. Kraft Tank does not guarantee that your order will be replaced or refunded in the event of a lost or stolen package.
Kraft Tank does not provide a price match or low-price guarantee when you make a purchase from our online store. Because actual pricing and sales tax costs vary from location to location, Kraft Tank also does not guarantee the actual pricing for products sold at any of our stores. Your final total for purchases that you make online, or at any of our retail locations, may not reflect the same dollar amount that you would pay at another one of our stores.
Clearance prices are only good while supplies last, and are provided on a first come, first served basis. Kraft Tank does not offer back orders or rain checks on clearance items. Our stores are not able to order, restock, or transfer in any clearance items, and Kraft Tank does not substitute any other items for a clearance-priced item. Other sales, discounts, or promotional codes will not be applied to clearance pricing, and Kraft Tank does not offer large quantity discounts. Clearance items are not eligible for, or count toward, any shipping promotions or discounts, even when combined with other items in your order. Kraft Tank does not ship any clearance item, part, or product to another store.
All sales for clearance items are final, and clearance items are sold “as is.” Clearance items cannot be returned or refunded. Kraft Tank does not guarantee that the quantity of clearance items you order will be shipped. All quantities shown for clearance items are estimates, and if Kraft Tank does not have the quantities, you request when your order is processed, you will receive the quantities available to ship.
Kraft Tank may collect information from one or more of the following sources:
- Your electronic devices and technology
- Other third party sources
We may collect information from you in the following ways:
- Payment information from credit, debit, and gift cards, as well as personal and business checks, such as your name, address, and bank account number, for processing payments
- Background information from an Kraft Tank Commercial Credit Account application
- Usernames, passwords, and contact information from Kraft Tank online accounts
- Details from promotional programs
- Quote requests
- Warranty purchases
- Product returns and rebates
If you are a retail customer, we do not store your credit card number. We use this information only to process individual transactions. If you are a professional customer, we store a token that allows us to process multiple transactions.
Personal and Business Checks
When you pay with a personal or business check at one of our retail locations, we will check your name, address, and other personally identifiable information, and then confirm that these details match your state-issued ID, such as a driver’s license or permit. Your driver’s license or permit number will be recorded on your personal and business check for verification and security purposes.
Commercial Credit Account Applications
When you fill out an application for a Commercial Credit Account, we will ask for some personally identifiable information to process your application. We may request your name, address, phone number, and the length of time you have lived at your current residence. We may also ask for your social security number for verification purposes, but disclosing this information is optional. If provided, your social security number will be secured in our electronic system. Your credit history will be validated using third party software. A determination of credit will be made by our internal Credit Department once your application has been processed. We have no liability or responsibility for the security of information processed using third party software.
You may also provide information to us through your electronic devices. Kraft Tank uses technology to provide online customer support and data to improve or customize your shopping experience. These technologies help us track and analyze shopping trends, administer and update our websites, and review user activity to improve our performance. This information helps us understand your needs and suggest products and services relevant to you.
Kraft Tank gathers certain online and device information automatically and stores it in log files. This information may include your IP address, browser type, Internet service provider, and operating system, as well as landing and exit pages, date and time stamps, and clickstream data.
Web beacons let us know if you visited a certain page on a website, opened a marketing email, or clicked on an advertisement. Tracking this information helps us understand which content is personally engaging and most relevant to you.
By mapping your GPS location on your mobile device, we can help you find the nearest Kraft Tank store or distribution center and send this information directly to your phone or tablet
“Do Not Track” Feature
Some browsers have a “Do Not Track” feature that prevents your activities from being recorded. Kraft Tank’s websites are not designed to respond to “Do Not Track” requests from browsers.
We may receive information about you from third party sources to help us correct or enhance our records and protect our business. We may inquire into your background if there is a potential financial risk for Kraft Tank. For example, when you apply for a Commercial Credit Account at one of our stores, we may collect personal information and perform a credit history check using third party software in order to make a decision regarding the issuance of credit. Any information we receive in this manner will be kept confidential and only used for the previously stated legitimate business purposes.
Your information helps us personalize products and services to meet your needs. We only use your personal information to support and further Kraft Tank’s business functions, such as filling your orders, preventing fraud, creating targeted marketing efforts, and complying with legal requirements.
Kraft Tank uses information in the following ways:
- Fulfilling and communicating with you about your orders or requests
- Processing refunds, returns, and exchanges
- Registering and servicing accounts
- Administering contests, sweepstakes, promotions, and surveys
- Personalizing our service offerings, websites, and advertisements
- Improving your experience in our stores and on our websites
- Processing Commercial Credit Account applications
You may at any time change one or more of the following privacy preferences:
- Update your personal information
- Subscribe or unsubscribe from marketing and promotional emails/text messages
- Deactivate your account
- Request removal of your information from our digital properties (If we are unable to fulfill this request, we will notify you as soon as possible)
To ensure that we have the most recent information available, we recommend that you update your digital profiles with Kraft Tank whenever your information changes. You can keep your information current by taking the following actions:
- Follow instructions included in Kraft Tank emails, marketing blasts and text messages
- Sign in or register for an online account and make sure we have the most recent contact information on file for you
- Contact us directly by phone or email and provide your most recent mailing address, phone number, and email address
Kraft Tank Text Alerts: Our alerts provide promotional offers and specials as well as send transactional messaging to text subscribers. For Recurring Messages, text HELP for help or STOP to stop Messages to 64078. The following carriers are supported: Verizon Wireless®, AT&T®, Sprint®, TMobile® , Boost®, Virgin Mobile USA® & Metro PCS®. T-Mobile® is not liable for delayed or undelivered messages.
We can help you keep your information safe on Kraft Tank’s websites, but we cannot guarantee complete removal of your content and personal information from the Internet.
Whether you are shopping using our websites, mobile services, or physical stores, our associates utilize security measures to prevent unauthorized access to your personal information. These measures may include security access controls, information security technologies and policies, information disposal procedures, and participation in security training programs.
The following are examples of security measures we use to protect your personal information:
- Passwords to control access to your online account and help protect your information (Please keep all of your online passwords confidential)
- Encryption technology to help protect your payment information during transport across the Internet (Look for “https” or the image of a closed lock or solid key in the URL field of your browser window)
- Monitoring policies and security systems to prevent unauthorized access to locations where confidential information might be stored
Unfortunately, even the best security measures cannot protect information from all unauthorized access. While we take the security of your personal information very seriously and have safeguards in place to protect it, Kraft Tank cannot be responsible for any damages you incur which are associated with sharing personally identifiable information with Kraft Tank.
Social Media Links and Widgets
Kraft Tank’s websites may provide links and widgets to interact with Facebook, Twitter, and other social media sites. These features may collect your IP address or set cookies in your browser to allow certain features to function properly. They may also be hosted by a third party or directly on our websites. If you choose to post to social media or widgets through our websites, your activities may be under the jurisdiction of the respective social media sites you use and subject to their respective privacy and security policies. Kraft Tank cannot guarantee the security of information shared through social media links and widgets. Please review the following paragraph for further information about the use of third party links.
Third Party Links
In addition to social media links and widgets, you may also find links to websites of Kraft Tank’s partners, vendors, or advertisers. We do not endorse or have control over the security of third party websites. When you follow a link to a third party website and access external content, you agree to the respective privacy and security policies of the websites you visit. Kraft Tank cannot be responsible for the ways in which other companies handle personal information. We recommend you review the privacy policies of each website you visit and stay informed of how your personal information is treated and used online.
Kraft Tank reserves the right to install and monitor security devices in any of our physical stores, distribution centers, corporate offices, and other locations, for the safety of our business, employees, and customers. We also reserve the right to record and monitor phone calls to improve our customer service and security policies, and to train new employees.
California Transparency in Supply Chains Act of 2010
Kraft Tank considers its reputation for integrity and fairness to be one of its most valuable assets. Kraft Tank seeks to outperform its competition fairly and honestly and never through unethical or illegal business practices. Kraft Tank expects its team members and supply chain vendors to comply in all respects with applicable laws and regulations in each governing jurisdiction that it does business. Supply chain vendors execute Master Supplier Agreements (“Agreements”) with Kraft Tank in which they take the following actions:
- Warrant Kraft Tank’s products do not violate any laws, ordinances, statutes, rules, or regulations, which include compliance with laws respecting the eradication of slavery and human trafficking
- Acknowledge that slavery and human trafficking is not involved in the manufacture or sale of Kraft Tank’s products
- Acknowledge that Kraft Tank supports the eradication of slavery and human trafficking from supply chains and seeks to partner with supplier partners who share the same policies and practices
- Conduct an annual or semi-annual audit on Kraft Tank’s products in order to regularly confirm that slavery and human trafficking does not play a part in the manufacture or sale of these products
These Agreements create an affirmative obligation on the part of Kraft Tank’s supply chain vendors to promptly provide notice of violation of any such laws, ordinances, statutes, rules, or regulations. The Agreements also require Kraft Tank’s supply chain vendors to be accountable for any violations of law by providing the company indemnification for violations relating to its products. Agreements and certifications are updated on a periodic basis.
Kraft Tank expects its supply chain vendors to conduct their relationship with the company consistent with the Kraft Tank Code of Business Conduct and Ethics (“Code”), and company supply chain team members annually confirm their understanding of that Code. Team members may report violations of the Code through anonymous reporting to an independent third party. Kraft Tank has communicated to its supply chain vendors that the company supports efforts to eradicate slavery and human trafficking from supply chains, and their acknowledgment that their products are not manufactured and supplied in a manner inconsistent with those efforts. Annual training has been implemented for internal employees with direct responsibility for supply chain management. Kraft Tank reserves the right to make periodic, unannounced audits of its supply chain vendors’ facilities for compliance with the requirements of these Agreements, including compliance with laws, ordinances, statutes, rules, and regulations. Kraft Tank reserves the right to remove supply chain vendors from the supply chain for non-compliance with these Agreements. Kraft Tank does not utilize a third party for verification or unannounced audits at this time, but reserves the right to do so in the future.
Kraft Tank does not manufacture any products sold in the company’s retail locations. For more information about the slavery and human trafficking eradication policies of Kraft Tank’s branded-label supply chains, please visit their respective websites.
Kraft Tank’s Privacy Notice for California Residents
Phone: (913) 601-6999
E-mail: [email protected]
Address: Kraft Tank Corporation
320 Kindleberger Rd